Privacy Policy

Welcome to the XRAI service provided by MultimediaFi Limited (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (“Services”). This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us voluntarily when you:

Register for an account
Use our Services
Contact customer support
Subscribe to newsletters or other communications

Personal information may include:

Name
Email address
Phone number
Payment information
Any other information you choose to provide

1.2 Usage Data

We automatically collect information about your interaction with our Services, including:

IP address
Browser type and version
Device information
Pages visited
Time and date of visit
Time spent on pages
Referring site details

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our Services
To notify you about changes to our Services
To allow you to participate in interactive features of our Services
To provide customer support
To gather analysis or valuable information so that we can improve our Services
To monitor the usage of our Services
To detect, prevent, and address technical issues
To fulfill any other purpose for which you provide it

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: To assist us in providing and maintaining our Services.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at the contact information provided below.

6. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacyreed to be bound by these Terms of Service.